"If you need a realtor in Maui, go no further than Maile Lazo!
Superlatives like extraordinary, super and fantastic only begin to describe our experience with Maile and the purchase of our new home. That's because our bar is very high. Whether it is common or not, our experience with great realtors sets our expectations on what may be taken for granted including great communications, insight, knowledge (local, process, government), and expertise.
Maile has superior versions of all of this, but what she brings to the buying process is what separates her from the rest. One of the keys is getting to know us from a "this house is right" point of view. Starting from the very first home we saw, her opinion of the house and the fit for us invariably matched our views. That's pretty incredible. Even in cases where we offered or considered an offer (both happened) we were both of a like mind. More incredible.
Then add something only the best of the best do and act upon: giving us the right information at the right time (usually immediately) to make a decision that will work for us. This always came from her as facts and unbiased. If we needed her opinion, we would ask and would always get a straight answer regardless if it was good news or bad news. More incredible.
Finally, Maile always made herself available (in person, text, email phone) and I can't say enough how important this touch point is to a prospective buyer.
If you want a home/condo that truly matches what you are looking for, what you want and who you are, you won't get a better experience than to work with Maile!!!"
"Maile was absolutely amazing in helping my family find a place in Maui.
When we bought our place, it was still under construction and she kept us up to date on what was going on since we live on the mainland.
She went above and beyond on all our expectations and was very easy to communicate with.
I highly suggest anyone looking for a realtor on Maui to contact Maile because you will not be disappointed.
Thank you so much, Maile!"
"When looking to sell or purchase a home, the best decision you can make is to have Maile Lazo as your friend. I say friend because she is more than a realtor. Maile went out of her way to understand what we were looking for in our new home, and sometimes it takes patience to find the perfect match. After devoting her time researching, scheduling and showing us several properties on one of our trips to Maui, she had a better understanding of what we were looking for. After those initial viewings, she sent us listings to review, before she found exactly what we were looking for.
Maile contacted us directly, knowing that we would love the property. She not only face timed a viewing, she sent us a video walk through of the home and yard. Maile was able to recognize the properties real value despite a listing price that was already below market value. Remarkably, she was able to negotiate the price down even further.
Despite the fact that we were on the mainland for most of the paperwork, Maile always remained in contact with us, she even made herself available to us on a holiday. When she could have been with her family, she was helping us. When our daughter was trying to make a haku lei for her senior pictures, Maile sat with her and with incredible artistry and skill, created the most beautiful haku for her. In short, Maile, puts others needs above her own, she is truly one of a kind. If you’re navigating the real estate market, look no further than Maile, she embodies the true spirit of Aloha!"
"Let me assure you that selecting Maile will be the best decision you can make in your property search. She worked with us for several months to locate the perfect property for us. Her response time is amazing, attention to detail fantastic, and her patience infinite. Her focus was helping us find what we wanted (even when we were not sure) and not about selling a property. Her support extended well beyond the role of a typical agent to help us find those who could help with repairs and renovation quotes even after the purchase had closed.
Her local knowledge and experience is invaluable and I really cannot recommend her enough. I have had many real estate transactions over the years and Maile was by far the best. Let my experience be yours and reach out to Maile for your real estate needs!"
"We met Maile online about a year ago when I was in California. We started writing emails back and forth. I was impressed by how much she really listened to what I was looking for and sent me great options.
In January, my husband and I came to Maui on vacation so we set up a meeting to meet Maile and see some homes so that we would have a clear idea of what we could afford in Maui. She showed us several lovely homes and educated us about the areas. When we went home, we continued to correspond with her and update her on our status of our moving date. When we arrived, she worked with us for about a month looking for our home in Maui. She was actively looking and would alert us when anything came up immediately. She seemed to know all the realtors and was respected by all of them. This made us feel good about our choice of realtor.
Maile never pressured us to make a decision, she just continued to show us the options and let us make up our own minds. When it came to making an offer, she advised us but would do whatever we asked. We noticed the market had changed since we had been looking on vacation, the inventory was down and houses were starting to sell that had sat for months. We had been looking for a house with a pool but couldn't find the right one so we decided to make an offer on a lovely home in our favorite neighborhood and our offer was accepted! She even helped us to meet with a pool contractor so we could decide if buying a home without a pool was an option for us. We are so happy with our choice and Maile's help each step of the way through the negotiation and the escrow. At the end of 2 months on the island, we are in our new home. Thank you, Maile for all of your help and guidance.
We have recommended her to our daughter, who will move here in a few months because we know she will be in good hands. Maile will help her find something that she will love!"
"Over the last couple months I had the pleasure of working with Maile and can't express enough my joy in having her to represent me as a buyer. This was my first purchase utilizing an agent and really had no idea what to expect. We spoke over the phone to discuss details on what I was searching for and a budget to work within. She did all the leg work from there, sending me different listings and set appointments for viewing (fitting my schedule, not hers). After a month of searching I found a condo that meets my lifestyle. At this point, it was constant communication and follow up to make sure we met all timelines. She was also able to negotiate a great deal for me. Maile was so efficient that we were able to close two weeks earlier than projected. While she represented me, the seller agent was not as proficient and was definitely not as organized. If the sellers agent was as efficient, we would have closed even earlier.
As far as her expertise, she knows the area on Maui as she lived here her whole life. For her responsiveness to my requests, I was surprised to find out that her work week is everyday. Sometimes I felt bad emailing her late at night or the weekends, but she responded quickly. It was amazing how busy she was, but was still attentive to all my requests (busy is a sign that she is well respected in the industry).
For those looking for someone with great knowledge, detail oriented, and is always smiling with a great sense of humor, look no further. I cannot express enough about my awesome experience.
If I ever decide to upgrade from my purchase to another, I will have no hesitation to have her represent me as a seller/buyer. If family, friends or colleagues ask if I know someone, without hesitations I will definitely respond with "Maile"."
"Ms. Lazo was referred to us by her company representative. She immediately contacted us. At that time we were exploring purchasing a home in Maui. She accurately assessed our needs through several conversations and immediately began forwarding properties that met our needs. Through this process, she narrowed down selections for us. Through our discussions with her, we learned details necessary to purchase property in Hawaii. We found Ms. Lazo to be remarkably knowledgeable, professional and personable. When we expressed interest in one particular property, she carefully outlined the step-by-step process needed to acquire the property. She informed us of all the local and island economics, social and cultural details to help us make an informed discussion. This included tax policies, home owner's insurance, homeowner association rules, title insurance and banking needs.
Once a property was selected for purchase, Ms. Lazo acted as our buyer agent. In addition, she represented us, as we were not on the island at the time of closing. She was our eyes and ears during the purchase process. Ms. Lazo provided valuable advice for home inspection and walk-through process. We accepted all of her recommendations which were all in our interest. As a negotiator, she identified specific items that saved us a substantial amount of money. Having sold and purchased several homes, Ms. Lazo is clearly best buyer's agent we have worked with. Given the different time zones, she was able to maintain contact and immediately respond to our requests at our convenience.
Ms. Lazo facilitated the entire complicated process, making it feel smooth despite the 6000-mile distance. We highly recommend Ms. Lazo's services and as well as the professionals she recommended"
"We highly recommend MaileLani C. Lazo to assist your real estate needs. She was committed to assisting our every need when looking for that special place. Being an island girl of Maui, she displayed her local knowledge in all community areas we showed interest in. With her years of experience, she managed to negotiate a property in which we were able to submit an offer in a timely manner and secured it. We are living happily in a central location in Wailuku."
"I cannot say enough about Mailelani Lazo. From beginning to the end of our condo purchase, she was extremely professional, knowledgeable, tactful, smart, available and even-keeled. She negotiated and led us through a tangled process of selling one home and buying our dream, an oceanfront condo in Maui! On several occasions, she completely saved the day when she caught deadlines that others had missed. She literally saved me tens of thousands of dollars. Literally. She also went above and beyond to make herself available to handle emergencies. She was a clever negotiator making sure we got the best price and deal we could. I will NOT use any other agent for future purchases in Hawaii! And we plan to purchase more!!"
"Maile has an outgoing, sunny personality that is a perfect match for Maui real estate sales! Maile is a sharp negotiator with a keen insight into the Maui market, and represents her clients very well. She is from Maui, which is an asset, because she has the local contacts to assist a potential client in getting the details done during and after the sales process. Working with Maile results in an excellent, stress-free experience in what could be otherwise."